|How to Handle Criticism|
Rather than trying to avoid criticism, expert performers welcome it. They seek out coaches and advisors who can give them constructive, sometimes even painful feedback. They then use this feedback as a guide for steady improvement.
Here are some steps you can take to handle criticism effectively:
Acknowledging a mistake is not the same as acknowledging that you are an inferior person/a failure. If you believe the criticism is accurate, take full responsibility. Dont blame something or someone else and dont make excuses. If appropriate, offer a diplomatic apology: Im sorry that my actions led to that result. It certainly was not my intention. Again, if appropriate, ask for suggestions on how you can improve your performance the next time.
2. Take Corrective Action
- After you ve heard the other person out completely, and listened to any suggestions for improvement, state/communicate your eagerness to improve in the future. If appropriate, describe any actions you will take at his time to counterbalance your previous error.
3. Acknowledge the other persons motive
Thank the other person for the feedback and make sure to state how valuable you
consider it. This demonstrates your ability to use criticism as a way to improve
an essential quality of a leader. In addition, let the other person know that
you are open to receiving his or her feedback in the future.
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