Vanilla Ice Cream That Puzzled General Motors
An Interesting Story
Never underestimate your Clients' Complaint, no matter how funny it might seem !
This is a real story that happened between the customer of General Motors
and its Customer-Care Executive. Pls read on.....
A complaint was received by the Pontiac Division of General Motors:
'This is the second time I have written to you, and I don't blame you for
not answering me, because I sounded crazy, but it is a fact that we have a
tradition in our family of Ice-Cream for dessert after dinner each night, but
the kind of ice cream varies so, every night, after we've eaten, the whole
family votes on which kind of ice cream we should have and I drive down to the
store to get it. It's also a fact that I recently purchased a
new Pontiac and since then my trips to the store have created a problem.....