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Common Myths We Think Are True E-mail
(7 votes)
Common Myths We Think Are True
Last Updated ( Friday, 25 March 2011 )
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The Empty Soap Box E-mail
(6 votes)

 The Empty Soap Box

One of the most memorable case studies on Japanese management was the case of the empty soap box, which happened in one of Japan's biggest cosmetics companies. The company received a complaint that a consumer had bought a soap box that was empty.

Last Updated ( Friday, 25 March 2011 )
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